HostPapa Review [Services and Features in 2023]

HostPapa is a leading Canadian-based cloud service company providing web hosting solutions to small and medium-sized businesses. HostPapa reviews look into all of its services and cover the following sections:

✅ All about the company

✅ Key Features

✅ Uptime and Speed

✅ Customer Support and Knowledge Base

✅ Pricing Plans

✅ Pros & Cons

✅ Host Papa Reviews and Feedback

✅ FAQ

HostPapa Review: What Do I Need to Know About the Company?

HostPapa was founded in Canada back in 2006 and has its headquarters in Burlington, Ontario. Over the years, the company has built a solid reputation for its commitment to security, database support, technical expertise, reliability, and customer support. They offer a variety of services, such as web hosting, WordPress hosting, Virtual Private Server (VPS) hosting, reseller hosting, email services, website builder, and domain names (.xyz; .online; .cloud; .club; .blog).

HostPapa has three data centres – one in Canada, one in the US, and one in the Netherlands. Currently, its service is available in Canada, the US, the UK, the EU, Australia, New Zealand, India, Mexico, Hong Kong, and Singapore.

HostPapa Key Features

The key features that HostPapa offers are:

• Unlimited SSD storage & unmetered bandwidth
• Free website migration
• Free setup and domain name
• 1-click script installs
• Unlimited domains and websites
• 99.9% uptime guarantee
• Eco-friendly, green web hosting
• Free Secure Sockets Layers (SSL) certificate
• Free website builder
• Simple site organization
• Widgets and apps
• Beautiful mobile-friendly website templates
• World-class servers
• Content Delivery Network (CDN)
• Accelerated Performance with Solid State Drives (SSD)
• Fast Premium Servers
• Unlimited email addresses (beautiful webmail interface, advanced email options, extended spam protection)
• Customer support (24/7, multilingual support, free website migrations, video tutorials and knowledge base, live updates, and system status)

Uptime and Speed

HostPapa guarantees uptime of 99.9%, and the 12-month average from this year shows they’ve kept their promise. The results showed an average of 99.98% uptime with only two hours of downtime, which is truly remarkable for a hosting service.

The loading speed is also crucial and is definitely something to look for in a hosting service. HostPapa had a steady loading time throughout the year, with an average of 570 ms. This is quite fast compared to other hosting services.

HostPapa Support and Knowledge Base

HostPapa is known for its customer service, which is one of the best in the business. They have developed a comprehensive information and support centre with many searchable knowledge base articles as well as downloadable manuals. The knowledge base includes articles discussing HostPapa nameservers, the HostPapa Cpanel, the HostPapa webmail login overview, and much more. One-on-one customer support is available 24/7 via live chat, phone, and email.

HostPapa Review: Pricing Plans for Shared Hosting

Starter Package

Ideal for hosting basic websites or blogs. The monthly price is $3.95, and you get the following features:

• Hosting for two websites
• Free domain registration
• Free SSL certificate
• 100GB SSD Web Space
• 100 email addresses
• Unmetred bandwidth
• Website builder starter package including one-click website publishing, up to 2 pages, build it yourself feature with an easy to use website builder
• Essential features

Business Package

This is the most popular package, the best choice for small business owners at $3.95 per month. The package includes everything on the Starter Package plus:

• Hosting for an unlimited number of websites
• Unlimited SSD webspace
• Unlimited HostPapaemail addresses
• Advanced features (unlimited addon domains, unlimited MySQL databases, 2x more MySQL and CPU resources)

Business Pro Package

This package provides the best value to customers. The pro package provides more power, performance, and speed as well as enhanced security at $12.95 a month. The package includes:

• Free domain registration
• Free Wildcard HostPapa SSL certificate
• Unlimited SSD Web Space
• 6x better performance and speed
• Enhanced security suite

HostPapa Pros and Cons

HostPapa Reviews and Feedback

Here’s what the Canadian hosting reviews with the most feedback say about HostPapa.

HostPapa reviews on Trustpilot – Out of 451 reviews, 73% of users say HostPapa is an excellent hosting provider. About 6% say the service is great, 1% of users rate it as average. Finally, another 1% of users rate it as poor, and about 18% of users rate HostPapa as bad.

HostPapa Alternatives

Even though HostPapa is one of the top hosting companies in Canada, there are good alternatives. Let’s have a look at them!

HostPapa vs GoDaddy

Both GoDaddy and HostPapa offer VPS, reseller, shared and WordPress hosting, with GoDaddy also having dedicated hosting server plans. The two offer a free domain name and a 30-day money-back guarantee, with HostPapa also offering free website migration. However, GoDaddy website migration only comes with WordPress hosting packages.

HostPapa vs Hostinger

HostPapa pricing starts at $1.95, compared to $1.39 for Hostinger. HostPapa offers shared web hosting plans and VPS hosting plans. On the other hand, Hostinger Canada has shared web hosting plans, VPS hosting plans, and dedicated server plans.

HostPapa vs Web Hosting Canada

Web Hosting Canada packages are cheaper than HostPapa’s. All three packages at Web Hosting Canada – the starter ($2.88), pro ($2.90), and enterprise ($8.80) – offer unlimited storage, bandwidth, and number of sites. Web Hosting Canada reviews on various websites like TrustPilot are positive, with an average rating of 3.7 out of 5.

At HostPapa, the starter package offers 100 GB of storage, unlimited bandwidth, and 2 sites for the price of $3.95. The business and business pro packages at HostPapa offer unlimited storage, bandwidth, and sites for the price of $3.95 (business package) and $12.95 (business pro).

Wrap Up

All in all, HostPapa is a great option for those who are in need of a little more than a beginner-friendly hosting service, as most HostPapa reviews confirm. It’s perfect for small- and medium-sized business owners. The extensive set of features and the award-winning customer service are the reasons why HostPapa is one of the best Canadian WordPress hosting providers.