• TIME IN BUSINESS: Since 2004
  • CUSTOMER BASE: 3.79 million subscribers
  • EASE OF USE: Fair
  • THEMES AND DESIGNS: 113
  • INTEGRATIONS: Multiple
  • CUSTOMER SUPPORT: Live chat and email

Squarespace Review (The 2021 Version)

  • TIME IN BUSINESS: Since 2004
  • CUSTOMER BASE: 3.79 million subscribers
  • EASE OF USE: Fair
  • THEMES AND DESIGNS: 113
  • INTEGRATIONS: Multiple
  • CUSTOMER SUPPORT: Live chat and email

Best For

Creating professional websites

Strengths

  • Attractive and modern-looking templates
  • Unlimited storage
  • Excellent ecommerce features
  • Responsive templates
  • Great for blogging

Weaknesses

  • High prices
  • Limited customization

PRICING PLANS:

Personal

$12/month

Business

$18/month

Basic Commerce

$26.month

Advanced Commerce

$40/month

Squarespace offers website-building tools for people without coding skills. It provides plans for both personal and business users, with a long list of great features.

But does it fit your needs?

By the end of this Squarespace review, you’ll have a much clearer view of what this platform offers and whether the Squarespace website builder is right for you. Let’s dive in.

First, let’s see what we will cover:

✅ What Is Squarespace?
✅ How Does Squarespace Work?
✅ Ease of Use
✅ Pricing
✅ Features
✅ Themes and Designs
✅ Integrations
✅ Customer Support
✅ Pros and Cons
✅ FAQ

What Is Squarespace?

Squarespace is a US website building and hosting company providing software as a service. Squarespace is known for its website templates as well as its drag-and-drop elements that help create and modify web pages.

If you’re looking for a way to build websites, you can have access to a certain set of tools for a monthly or an annual subscription and design your site. No coding or web development experience is required.

How to Use Squarespace

Squarespace is a do-it-yourself website builder that helps you create professional websites in a very simple way. The 3 steps that you need to follow are:

1. Choose a template

In order to begin with Squarespace, you need to click on the “Get Started” button. Once you are started, go on and choose a template that you prefer and that will best fit your business. In Squarespace’s recommendations, you have various template themes that go under different categories, making it easier for you to navigate.

After choosing your template, you can check out how it will look by clicking on “Live Preview.”

2. Start your free trial

Once you’ve chosen your template, you can start building your website. Before you pay for any of the plans, you can choose to try out a free trial and create a free account. For your Square space log in info, you will have to enter your first name, last name, email, and password.

Once you create an account, you will be shown an introductory video for Squarespace’s services. You can add pages to your website by using the navigation panel on the left and also add elements by using buttons in the upper right-hand corner.

In the upper left-hand corner, you have an “eye” button that gives you a “preview” of the website you’ve built. That is the space where the website management tools are located as well.

3. Get a free domain

If you want your website to go live, you will need to buy a domain name. If you click on the “Upgrade” button, you will get a free custom domain from Squarespace with one of their service plans:

  • Standard
  • Unlimited
  • Business

Ease of Use

Compared with other website builders, Squarespace may not be the most intuitive. But this doesn’t mean it’s difficult to use. Even though it will take you a little longer to get comfortable with the editor, once you know what you’re doing, the editing will become fast and easy.

Squarespace Review 2021: Pricing

Personal

This plan is recommended for simple personal websites and costs $12 per month when paid annually.

Business

The Business plan is for growing businesses and costs $18 per month when paid annually.

Basic Commerce

This plan costs $26 per month when paid annually and is perfect if you plan to open an online store.

Advanced Commerce

The most expensive plan of Squarespace plan comes at $40 per month when paid annually and includes advanced features.

Here’s what each plan comes with:

Personal

Business

Basic Commerce

Advanced Commerce

Free custom domain Free custom domain Free custom domain Free custom domain
SSL security SSL certificate SSL certificate SSL certificate
Unlimited bandwidth and storage Unlimited bandwidth and storage Unlimited bandwidth and storage Unlimited bandwidth and storage
SEO features for site visibility SEO features for site visibility SEO features for site visibility SEO features for site visibility
Templates to fit every need from blogs to portfolios Templates to fit every need from blogs to portfolios Templates to fit every need from blogs to portfolios Templates to fit every need for blogs and portfolios
2 contributors Unlimited contributors Unlimited contributors Unlimited contributors
Mobile-optimized Square space website Mobile-optimized websites Mobile-optimized websites Mobile-optimized websites
24/7 customer support 24/7 customer support 24/7 customer support 24/7 customer support
Basic website metrics Basic website metrics Basic website metrics Basic website metrics
Squarespace extensions Squarespace extensions Squarespace extensions Squarespace extensions
Professional email from Google Professional email from Google Professional email from Google
Premium integrations and blocks Premium integrations and blocks Premium integrations and blocks
Complete customization with CSS and JavaScript Complete customization with CSS and JavaScript Complete customization with CSS and JavaScript
Advanced website analytics Advanced website analytics Advanced website analytics
Up to $100 Google Ads credit Up to $100 Google Ads credit Up to $100 Google Ads credit
Promotional pop-ups and banners Promotional pop-ups and banners Promotional pop-ups and banners
Fully integrated ecommerce Fully integrated ecommerce Fully integrated ecommerce
3% transaction fees 0% transactions fees 0% transaction fees
Sell unlimited products Sell unlimited products Sell unlimited fees
Gift cards Gift cards Gift cards
Accept donations Accept donations Accept donations
  Point of sale Point of sale
  Customer accounts Customer accounts
  Checkout on your domain Checkout on your domain
  Powerful ecommerce analytics Powerful ecommerce analytics
  Powerful merchandising tools
Powerful merchandising tools
  Products on Instagram
Products on Instagram
  Limited availability labels Abandoned cart recovery
    Sell subscriptions
    Advanced shipping
    Advanced discounts
    Commerce APIs
    Limited availability labels

Squarespace Review: Features

Here are the main features of Squarespace:

Analytics

Analytics is a crucial part of every online business. The ability to monitor website traffic and measure what is successful is very important. With Squarespace, you can check your analytics in two ways – with their own analytics system, which is included in all plans, or by adding Google Analytics to your website.

Blogging

Squarespace is a great choice if you plan on starting a blog. In fact, many reviews compare Squarespace’s blogging feature to that of WordPress. Some of the blogging features are scheduling posts, adding tags, RSS feed, and podcast support.

Mobile App

The Squarespace app is available for both iOS and Android and enables you to edit your website at any time from your mobile phone. The app can come in handy in writing and editing new blog posts as well as reviewing your site traffic and some other analytics. You can also manage your store inventory and orders on the go.

Email Marketing

With Squarespace, you can create email campaigns. But this service is not free, and it will cost you an additional fee.

Themes & Designs

Currently, Squarespace has the best themes and designs out of all other website builders. They offer 113 modern-looking templates, split into 15 different categories such as Entertainment, Photography, Business, Weddings, etc. The best thing is that they are free, and you’ll have access to all 113 themes and Squarespace designs, no matter what plan you end up choosing. Another interesting feature that you’ll get for free is the Squarespace logo maker.

Integrations

The Squarespace subscription brings you a lot of integrations. The company supports all official integrations, and you can contact them for setup, troubleshooting, or general questions.

Some of the integrations include:

  • Blocks (Foursquare block, Flick block, Instagram block, Zola block, Soundcloud block, etc.)
  • Blogging (Apple News, AMP, Disqus); Commerce (PayPal, FedEx, Apple Pay, Stripe, Square, etc.)
  • Connected social accounts (Dropbox, Facebook, Instagram, Pinterest, Twitter, Tumblr, etc.)
  • Design (Adobe Fonts, Squarespace Logo, etc.)
  • Domains and email (GoDaddy, Google Workspace, Google Domains, Namecheap)
  • Forms (Zapier)
  • Images (Dropbox, Getty Images, Unsplash)
  • Marketing (Google Ads, Mailchimp, Share buttons, Facebook Pixel, Amazon, Google Analytics)
  • Online ordering (ChowNow)

Squarespace Support

In order to get in touch with the Squarespace contact centre, you need to log into the website with your username and password. After you sign in, you will see the Squarespace contact number. Email support is available 24 hours a day, 7 days a week, and usually takes about an hour to respond. Squarespace chat is also available from 4 am to 8 pm EST Monday to Friday.

If you are tech-savvy and want to solve your issues on your own, there is a Squarespace help centre with an extensive knowledge base, where you can find detailed help guides, workshops, and videos.

Squarespace Pros and Cons

Pros:

  • The most modern-looking templates in the business
  • Unlimited bandwidth and storage with every plan
  • Responsive templates on all devices
  • Great ecommerce features
  • Great for blogging

Cons:

  • High prices compared with other website builders
  • Limited template customization

Squarespace Reviews & User Feedback

To have a clear insight into the services that Squarespace offers, we went through all customer reviews. Check them out!

Squarespace Review on Reddit

Some of the reviews on Reddit say that Squarespace is very easy to set up and maintain. The cons are that it can cause trouble for SEO.

Squarespace Review on Trustpilot

There are currently 588 reviews for Squarespace on Trustpilot. About 22% say that their services are excellent, 4% say that their services are great, 2% mark their services as average, 13% say that Squarespace’s services are poor, and 59% are bad customer reviews.

Squarespace Review on Glassdoor

Out of 283 reviews on Glassdoor, Squarespace has a 4-star rating.

Alternatives

If the services that Squarespace offers don’t satisfy your needs, you can check out some of the alternatives below.

Squarespace vs Format

The pros of Squarespace are the beautiful theme templates, good uptime, and plenty of features. The pros of Format are its free trial, decent SEO, 24/7 support, and modern, mobile-friendly templates.

Squarespace vs Wix

Did you know that Squarespace and Wix together power about 50% of all websites? However, there are differences between them. For instance, Squarespace is curated, while Wix provides you with a lot of freedom to customize. While Wix has more templates, Squarespace has better templates.

Square Space Review: Wrap Up

It’s time to conclude this Squarespace review with our final words.

All in all, Squarespace is one of the most powerful website builders in the industry, offering high-quality features and probably some of the best template designs that we’ve seen.

What’s more:

Your site will look amazing on all devices because all Squarespace templates are mobile responsive. That makes Squarespace one of the best website builders in Canada.

FAQ

Is Squarespace free?

Currently, Squarespace doesn’t offer a free plan. However, a Squarespace free trial is available for 14 days. So, if you are curious about Squarespace, you are free to explore their platform for two weeks.

Is Squarespace any good?

Most Squarespace reviews say that this platform is ideal for creating professional websites. Our Squarespace review found that this platform has the best features and most quality designs out of all other website builders in the business.

What is the catch with Squarespace?

There’s no catch really, as Squarespace is one of the best website builders in the industry. It’s a great choice if you need a simple website and you lack coding skills.

What are the cons of Squarespace?

Like any website builder in the industry, Squarespace also has its downsides. It’s not budget-friendly, and it doesn’t offer a free plan.

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